SuperNova South 2017

In most scenarios, designers can make accurate assumptions about a user’s typical environment; however, highly specialized users and environments require us to rethink and reconstruct our knowledge of the situation. When it comes to these highly specialized use scenarios, we need to recalibrate our assumptions and forego any assumptions. Recently, I did just that when designing an iPad app that allows F-18 pilots to comfortably complete various in-flight tasks.